After Hours Care

If there is an emergency that requires immediate assistance, call Northeastern University Police Department emergency line at (617) 373-3333 or 911.


24/7 urgent mental health support is available for all full time students. With just one call, wherever you are in our community, you’ll reach someone to listen, respond, and be there to help. Call 877.233.9477  (U.S.), 855-229-8797 (Canada), +1.781.457.7777 (International),  24-hours a day, seven days a week. Learn More

Blue Cross Blue Shield Well Connection & Nurse line

Students who have the Northeastern University Student Health Plan (NUSHP) can access live virtual clinical visits through Well Connection. This service provides licensed doctors and clinicians for minor medical and behavioral health care using their preferred device (cell phone, laptop, tablet, etc.). Students who have NUSHP can also access a nurse 24 hours a day.

Lean on Me

Lean On Me is a peer-to-peer text hotline that allows for easy access to confidential non-crisis support. Students can text 617-202-2948 at any time for emotional support from another Northeastern student. 


Boston Area Urgent Care

When UHCS is closed, please visit a local urgent care or emergency department for immediate concerns.

Below is a list of local Urgent Care sites to consider.

Massachusetts General Hospital

Urgent CareBrookline
1285 Beacon Street
Brookline, MA 02446
Phone: 617-751-6205
Hours: Daily 9am-8:30pm
Getting there: Green Line “C” branch to Coolidge Corner T stop

Urgent CareBoston Common
137 Stuart Street, Suite A-7
Boston, MA 02116
(Inside City Place, next to Dunkin Donuts)
Phone: 617-393-5059
Hours: Daily 9am-8:30pm
Getting there: Two blocks from Boylston T stop (Green Line), three blocks from Chinatown T stop (Orange Line)

Virtual Urgent Care

Hours: Daily 7:00 AM – 11:00 PM

Patients must create a Patient Gateway account prior to scheduling an appointment. Visits are available for patients in Massachusetts or

New Hampshire.

Beth Israel Lahey Urgent Care Locations

200 Boylston Street, 1st floor

Chestnut Hill, MA 02467

Phone: 617-278-8500

Hours: Monday-Friday 9:00 AM – 9:00 PM Weekends & some holidays 9:00 AM – 7:00 PM

1000 Broadway, 2nd floor

Chelsea, MA 02150

Phone: 617-975-6060

Hours: Monday – Friday 10:00 AM – 6:00 PM Weekends & some holidays 9:00 AM – 5:00 PM

National Mental Health Hotlines

988 Suicide and Crisis Lifeline

988 serves as a universal entry point so that no matter where you live in the United States, you can reach a trained crisis counselor who can help. If you or someone you know is struggling or in crisis, help is available. Call or text 988 or chat

Samaritans Crisis Hotline  877-870-HOPE (4673)

Trained volunteers are available 24 hours a day 7 days a week to provide support and assistance.

Crisis Text Line 741741

Provides free, 24/7 emotional support via text.  Text 741741 when you are in crisis/need to talk. A live, trained counselor will respond promptly and be available to provider support and assistance.